Frequent user complaints on Xbox One

Xbox One went on sale two weeks ago, and people already had enough time to familiarize themselves with the features of the new Microsoft console. Recently, the number of user complaints about the interface of the new Xbox and the operation of its operating system has increased dramatically. It got to the point that Microsoft admitted their mistakes and promised to fix all the shortcomings as quickly as possible.

As a vivid example of the "dampness" of the interface of the new console, you can cite the inability to find out the remaining free space on its internal hard disk. How should the user know that his HDD is packed? People who designed the console interface, apparently, did not think much about it.

But the example showing the remaining disk space is just the tip of the iceberg. Users also encountered many other problems, such as poorly functioning voice chat for communicating players through Xbox Live or the inability to find out the percentage of charging a wireless game controller.

But one of the main problems that are constantly receiving complaints from users is the overall confusion of the Xbox One interface. In all variety of the multi-colored cubes which passed to this OS inherited from Windows 8, it is very difficult to find the necessary button and sometimes it is necessary to spend a lot of time for performance of the most trivial tasks.

“Today I have an emergency meeting about complaints from our users and I can firmly say that in the very near future everything will work much better,” said Larry Hrib, head of the Xbox software division.

In the meantime, Microsoft's management is puzzled over how to improve the situation with the Xbox One operating system, users of the new console have joined forces and created site on which they express wishes regarding her improvements. People are asking Microsoft to fix the numerous flaws and shortcomings of the console, including, for example, the fact that the microphones of the new Kinect are turned on by default during the network game, and the average user does not even suspect that all his private conversations on the phone or with members of his families can hear the rest of the players. The console does not warn the person about this, and the microphones must be specifically turned off in a separate settings menu.

Earlier this year, insider information leaked to the Web, which shed light on the not very pleasant moments for Microsoft on the development of Xbox One. One of the company's employees, for obvious reasons, who wished to preserve his anonymity, told reporters that the development of Xbox One is about six months behind the schedule. This happened due to the fact that Sony unexpectedly announced the Playstation 4 about a year earlier than Microsoft had expected. Because of this, it was decided to finish the Xbox One as soon as possible, which led to the inevitable flaws in the software.

Based on Kotaku.com

The article is based on materials https://hi-news.ru/entertainment/uchastilis-zhaloby-polzovatelej-na-xbox-one.html.